Audit & organizational diagnosis
Objectivize performance, prioritize levers and secure decisions.
Our audits combine targeted interviews, data analytics and flow observation to reveal the root causes of underperformance (quality, costs, lead times, risks) and propose a prioritized, actionable and measurable roadmap.
- Scope: processes, organization, governance, risks & controls, data/IT, customer experience.
- Deliverables: quantified diagnosis, quick wins, 90/180-day plan, KPIs & owners, ROI trajectory.
- Impact: typical ROI < 12 months (reduction in waste, rework, lead time, incidents & non-quality).
Examples of successful assignments
Procure-to-Pay audit (industry)
17 leaks detected (maverick, duplicates, thresholds), action plan: savings 5.2%, DPO +8 days, compliance +16 pts.
Customer service diagnostics (SLA)
Redesign files & staffing: SLA +22 pts, FCR +14 pts, NPS +11 in 4 months.
Data/BI audit & governance
Cartographie sources, qualité & ownership : –36 % de rapports, time-to-insight –40 %, contrôles RGPD renforcés.
PMO & project portfolio audit
Prioritization & risk model: 90% of projects realigned deadline/budget, standardized value tracking.
Supply Chain & OTD Diagnostics
Planification, S&OP, stocks : OTD +15 pts, ruptures −28 %, BFR −10 % en 6 mois.
IT & security audit (Cloud/Zero-Trust)
Gaps coverage, durcissement, SOC light : disponibilité 99,9 %, MTTR −31 %.
Internal control & compliance
Cartographie risques, tests, remédiation : anomalies −40 %, fast-close −20 %.
Audit of organization & managerial practices
Clarification of roles/RACI, rituals, load: commitment +9 pts, turnover -5 pts.
References & studies
Useful standards and resources for auditing and operational excellence :
Examples of rare profiles & talents mobilized
Auditors and experts capable of combining data analysis, interviews and field observation.
Senior Internal Auditor (IPPF)
IPPF/IIA expertise, risk mapping, pragmatic tests & recommendations.
Procure-to-Pay / e-Procurement Expert
Diagnostic P2P, conformité, KPIs OTD/DPO, lutte maverick & duplicats.P2P diagnostics, compliance, OTD/DPO KPIs, maverick & duplicate control.
Data auditor / Data governance
Data quality, MDM, catalogs, RGPD & security controls.
PMO maturity assessor
Assessment of governance, risk & value tracking, portfolio & prioritization.
Lean / OpEx Consultant
VSM, Kaizen, 5S, lead time & rework reduction, continuous improvement.
Cloud Security Architect
Zero-Trust, hardening, SOC light, continuity & resilience plans.